
Change Data , Complaints
Authored by Peter zakhary
Other
Professional Development
Used 3+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
CCA can change Address from 111 , branch ,
True
False
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
CCA can change mobile number from 111 , branch
true
false
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
if CST need to change ID number and not verified can change it though mail , fax
true
false
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
this picture related to
Girl
Boy
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
the correct SR if cst will change his data through WE APP is
FBB Non-Tech Inquiry---Change Data----111
FBB Non-Tech Inquiry---Change Data----My WE/E-Care
FBB Non-Tech Inquiry---Change Data----Branch
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
IF CST need to complaint from something but without asking for manager so tight action is
Complaint
Voice of Customer
Create TT
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
SLA Complaint TT is
On Spot
Within 1 Hour
WIthin 24 Hour
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