Change Data , Complaints

CCA can change Address from 111 , branch ,

• True

• False

CCA can change mobile number from 111 , branch

• true

• false

if CST need to change ID number and not verified can change it though mail , fax

• true

• false

this picture related to

• Girl

• Boy

the correct SR if cst will change his data through WE APP is

• FBB Non-Tech Inquiry---Change Data----111

• FBB Non-Tech Inquiry---Change Data----My WE/E-Care

• FBB Non-Tech Inquiry---Change Data----Branch

IF CST need to complaint from something but without asking for manager so tight action is

• Complaint

• Voice of Customer

• Create TT

SLA Complaint TT is

• On Spot

• Within 1 Hour

• WIthin 24 Hour

What is that called

• Devices

• Cables

• Connections

SLA if CST complaint through Mail is

• 2 WD

• 2 D

• 3 WD

SLA though Mobile APP

• 1 Hour

• 24 Hour

• 1 WD