Barriers and Strategies to Effective Communication

When Mr. Bell is admitted for glaucoma surgery, he has trouble seeing the documents in order to sign them. What barrier is inhibiting effective communication?

• Cultural

• Environmental

• Personal

• Physical

When Travis delivers a lunch tray to a visually impaired patient, he compares the location of the food to the face of a clock (peas at 9, meat at 12, etc.) This is an example of which communication strategy?

• Cultural

• Environmental

• Physical

• Visual

A nine month old patient is crying and upset. The mother is holding and cuddling the patient. The communication strategy used by the mother is:

• Cultural

• Environmental

• Personal

• Physical

Personal barriers to communication include:

• prejudice

• attitude

• personality

• all of the above

A physical therapist is discussing treatment plan with Hispanic male patient who has limited English skills. What type of communication barrier is this?

• Cultural

• Environmental

• Personal

• Physical

A healthcare professional looks directly at the patient when speaking and talks in a loud, clear voice while working with an elderly patient. What type of communication strategy is this?

• Cultural

• Environmental

• Personal

• Physical

An anesthetist plays a radio loudly while preoperative care is discussed. What type of communication barrier is this?

• Cultural

• Environmental

• Personal

• Physical

A medical assistant asks the patient if he is here to see the doctor for his “cholelithiasis.” What type of communication barrier is this?

• Cultural

• Environmental

• Personal

• Physical

The registration area in a local pharmacy has a wheelchair access ramp. What type of strategy is this?

• Cultural

• Environmental

• Personal

• Physical

A Social Worker discusses hospice care with a Middle Eastern 30 year old female patient. What type of communication barrier might she experience?

• Cultural

• Environmental

• Personal

• Physical