Communication Skills

Which of these options is a communication skill?

• talking clearly

• chewing gum

• looking bored

Which of these options is a communication skill?

• talking at the same time as someone else

• listening to what people say

• putting your fingers in your ears

Which of these options is not a communication skill?

• Running

• Texting

• Chatting to people

What body language shows/suggests you are listening?

• turning away from the speaker

• nodding and making eye contact

• looking out of the window

Which of these options is not a communication skill?

• Laughing

• Swimming

• Asking questions

Which of these options is not a form of communication?

• Talking

• Washing

• Body language

• Listening

If you need to make a phone call for information what could you do before you call?

• Prepare your questions

• Make coffee

• Brush your teeth

If you hear a tannoy at the railway station what information is likely to be announced?

• who the station manager is

• where to get a coffee

• the next train departure

It is an area of communication where someone is expressing his opinion freely by noting it in his diary.

• Speaking

• Listening

• Reading

• Writing

It is a way of communication where you recite something.

• Speaking

• Listening

• Reading

• Writing