
Local and long distance calling
Authored by Kevin Carcamo
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All the calls are define in the same way, regardless where the customer is calling from.
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A local call is the area in which a customer uses their phone and is only billed from their “minutes”, no long distance charges will apply. It is deemed a “local call”
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A long distance call, can only be consider, if the customer places the call outside of Canada.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If Customer is located in Canada and has an unlimited minutes plan, but he gets a call from China, he will get charged for Long distance.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Every single plan from Koodo customers is unlimited and canada-wide
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Local Calling Tool: We use it to determine if a client will get charged for LD, at the time of making or receiving a phone call.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the Customer has a Canada-Wide plan and is located in Canada, he is going to get charged for making some phone calls outside of his province.
True
False
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