Métiers de la relation client
Authored by Lucas Lebel
Business
1st - 12th Grade
Used 19+ times
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22 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Citez les métiers qui font partie de la relation client
Vendeur
Hôte d'accueil
Employé Libre Service
Comptable
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
L'accueil du client permet d'installer un climat de confiance avec le client
Oui
Non
3.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
Prendre contact avec le client fait partie du rôle de vendeur
Oui
Non
4.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
La tenue d'un hôte d'accueil/ vendeur doit être
Propre
N'apporte pas d'importance particulière
Professionnelle
5.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Avoir une bonne relation avec le client permet
de donner une bonne image du magasin
n'impacte pas le magasin
de satisfaire la clientèle
6.
OPEN ENDED QUESTION
2 mins • Ungraded
Quelles sont les qualités d'un(e) vendeur(sse) ?
Evaluate responses using AI:
OFF
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Que doit faire un vendeur ?
Accueillir le client
Le renseigner
Ne pas lui dire bonjour
L'écouter
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