Business Writing 1

Some of the benefits of effective communication skills are:

• Communication keeps the foundation of motivation

• Communication acts as a source of information and helps in the decision making process

• Communication also helps in building people’s attitude

• All the above

In organizational communication a well-informed person will always have better attitude than a less informed person.

• True

• False

The 5 C’s of communication stand for:

• Clear, Concise, Correct, Cohesive, and Courteous.

• Clear, Concise, Creative, Cohesive, and Courteous.

When your communication is brief and straightforward, this communication is:

• Clear

• Concise

• Cohesive

• Courteous

When you express your ideas in a simple way so the recipient understands the message, this communication is:

• Clear

• Concise

• Cohesive

• Courteous

When you address people in an appropriate manner during communication. This communication is:

• Concise

• Cohesive

• Clear

• Courteous

When you keep your communication short and to the point, then include only information related to your topic, this communication is:

• Clear

• Courteous

• Cohesive

• Concise

Make your points organized and don’t ramble from topic to topic without any purpose. Also, address only one or two points, and every thought should relate to these two points. This makes your communication:

• Concise

• Cohesive

• Courteous

• Clear

When you avoid unfamiliar business jargon or vocabulary which could confuse the recipient during your communication, this communication is:

• Concise

• Courteous

• Cohesive

• Clear

It is the communication where your ideas and messages are very well structured:

• Concise

• Clear

• Cohesive

• Courteous