ABB

Which customer can buy ABB?

• Only if customer buys phone on Cash

• Only if customer buys phone on SF+

• Only if customer buys on card

• All of the above

In how many days can the customer activate ABB from the handset purchase date?

• 2 working days

• 30 days

• only at the time of purchase

• anytime during 1 year

• 3 days

What is the price of ABB (+ADLD) if the customer buys S20?

• 5049 INR

• 5149 INR

• 5048 INR

• 54448 INR

In how many days the dealer get the money once the phone is collected by Servify?

• 24hrs

• 2-3 working days

• 15 days

• 1 month

Prabhu is a retailer, he wants to know if it is necessary to return the phone to Servify only?

• Yes

• No, the Dealer can take the buyback if he likes the price

• Dealer will not take the buyback, customer will need to send it directly to Servify

Can you activate only ABB?

• Yes, why not

• No, ADLD get activated automatically

If the customer has already taken ADLD, and comes the next day can we activate only ABB? (within 30 days of purchase)

• No

• Yes

• I dont know

• Maybe

What are the benefits for the retailer? (multi choice question)

• Retailer will get 15% margin on ADLD

• Retailer will make sure that customers next phone will be purchased at his counter

• Retailer will get 150 INR for ever sale

• No Benefits for retailer

If the customer wants to sell the phone in 5 months, how much will he get?

• 50% on the MOP he purchased the phone

• 70% on the MOP he purchased the phone

• 60% on the MOP he purchased the phone

• 60% on the current price of the phone

On which app do you need to activate ABB?

• Care +

• Samsung Finance

• Samsung Pay

• Samsung Shop

• I dont know