What is the same meaning of Job Grade?

• Job Satisfaction

• Job Description

• Job Level

• Job Basic

What is the benefit of Job Description?

• To design the training needed for the position​

• To hire the right candidate to the right job​

• To Know the expectation of this position

• All are correct​

Which of the following is not the components of Job Description?

• Salary

• Job Purpose​

• Competency

• Job Qualifications​

What does she do?

• Sales assistant

• Hotel porter

• Optician

• Flight attendant

From Question 4, Which competency might NOT suit her career?

• Cooking

• Continuous Learning

• Communication

• Devising Sales Approaches and Solutions ​

Jane is coaching her team members and providing support when they need. What kind of competency does she have?

• Core Competency​

• Functional Competency​

• Leadership Competency​

• Personal Competency​

Which competency below is similar to the company's culture (4 core behaviors)?

• Core Competency​

• Functional Competency​

• Leadership Competency​

• Personal Competency​

For 4 core behaviors, if you can motivate others and they change their behaviors in a positive way, which rating score would you rate yourself?

• Role Model​

• Influential​

• Habits​

• Inactive​

• Need Improvement​

John understands his customer's need as only required by his role. Which rating score of 4 core behaviors does John represent?

• Role Model​

• Influential​

• Habits​

• Inactive​

• Need Improvement​

What have you learned best from this session?