Communication

Three Styles of Communication

• Aggressive, Active Listening, communication

• Passive, “I” Messages, Assertive

• Aggressive, passive, and assertive

Hearing, thinking about and responding to another person’s message is

• “I” Message

• Active Listening

• Body Language

What is Body Language?

• Postures, gestures, and facial expressions.

• The exchange of information through the use of words.

True or False: Communication is more than just talking face to face?

• True

• False

When a person states his/her position in a firm but positive manner is

• Aggressive

• Assertive

• Passive

A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as

• Asserive

• Active listener

• Aggressive

Communication involves the following elements:

• sender

• message

• receiver

• feedback

• all the above

Which of the following are examples of poor listening skills: (choose all that apply)

• looking at the floor while someone is speaking to you

• texting on your phone

• making eye contact

Understanding and developing effective communication skills is helpful now, as a student, and will be helpful later in life:

• True

• False

Effective communication skills are only important now, while your in school:

• True

• False