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A customer calls the Accounts Receivables department and asks for the balance of all invoices that are due in the next 30 days. The customer also has a question about a specific invoice line. As a Billing Specialist, which action should you take?

• Navigate to the “Credit Reviews” Work Area and do research for the customer in question.

• Search for open invoices and debit memos in the “Manage Customers” page.

• Search for open invoices and debit memos in the “Manage Transactions” page.

• Search for open invoices and debit memos in the “Manage Transactions” page.

When discussing the Receivables to Ledger Reconciliation Report with your customer, you are asked a number of questions about how to run the report. Which statement is true? Aparece en el examen version 2020

• You can include or exclude intercompany transactions, or you can reconcile by intercompany activity only.

• You can select only a Closed accounting period.

• . You cannot exclude on-account activities, unapplied receipts, and unidentified receipts.

• You can exclude unidentified receipts, but you cannot exclude on-account activities and unapplied receipts.

When running the Collections Delinquency Management process, the business unit for which you want to run process does not appear in the drop-down menu. What action do you need to take?

• Click the Settings button to apply appropriate settings so that the business unit appears in the drop-down menu.

• Business unit is not a required option on the Parameters tab to run the delinquency process.

• Only business units that the user has access to will appear in the list of values. Authorize data access to the user for the missing business unit.

• Select the check box to enter the default business unit if it does not appear in the drop-down menu.

4. When a customer opts to make a payment by a credit card, this receipt is identified as a(n) _____. Aparece en el examen version 2020

• Miscellaneous receipt

• . AutoLockbox receipt

• Quick cash receipt

• Automatic receipt

• Manual receipt

5. You have created payment terms in a system and associated them in the USA reference data set. All the payment terms in the system are shown as follows. Business Unit X has a set assignment of Enterprise Set for payment terms. Aparece en el examen version 2020

Payment Term = Net 30; Reference Data Set = Enterprise Set

Payment Term = Net 45; Reference Data Set = Enterprise Set

Payment Term = 1%/10 Net 30; Reference Data Set = USA Set

Payment Term = Net 45; Reference Data Set = USA Set

If an invoice is created in Business Unit X, which payment term set is available for use in a transaction?

• Net 45 (Enterprise Set), Net 45 (USA Set)

• Net 30 (Enterprise Set), Net 45 (USA Set)

• 1%/10 Net 30 (USA Set), Net 45 (USA Set)

• Net 30 (Enterprise Set), Net 45 (Enterprise Set)

6. Which three receipts can be automatically applied by the “Apply Receipts Using AutoMatch” process?Aparece en el examen version 2020

• Receipts that are manually created.

• Miscellaneous receipts.

• Receipts created from a lockbox and uploaded

• Receipts created in a spreadsheet and uploaded.

• Receipts with unapplied amounts.

7. Once the Create Balance Forward Billing program determines the customer or customers, which transactions does it select for inclusion in the bill? Aparece en el examen version 2020

• Transactions that were included in a previous balance Forward Bill

• Transactions that have the Print Option set to Do Not Print

• Transactions that have the selected payment terms

• Transactions that have a transaction source of type imported.

8. Which is NOT a valid Infotile in the Accounts Receivables Work Area? Aparece en el examen version 2020

• Unidentified Receipts

• Lockbox Exceptions

• Receipt Batches

• Unapplied Receipts

• Unapplied Credits

9. A Billing Specialist creates an adjustment for an incorrect invoice that exceeds her/his approval limit.

What is the status of the adjustment?

• More Research

• Rejected

• . Pending Approval

• Approval Required

10. Your client processes many customer refunds on a regular basis and would like to have information about recent refunds (including their status) for analytical purposes.What should you do to meet this requirement in an efficient manner? Aparece en el examen version 2020

• Create an Oracle Transactional Business Intelligence (OTBI) analysis.

• Search in the Receivables “Manage Credit Memo Applications” page, then export results to Excel.

• Run the predefined Transaction Details Report.

• Search in the Payables “Manage Payments” page, then export results to Excel.