Assertiveness

“It really doesn’t matter that much.” Which style is this?

• Passive

• Aggressive

• Assertive

“I just want to keep the peace” . Which style is that?

• Aggressive

• Assertive

• Passive

“I’m right and you’re wrong.” Which style is that?

• Assertive

• Aggressive

• Passive

“I’ll get my way no matter what.” Which style is that?

• Aggressive

• Assertive

• Passive

“It’s all your fault.” Which style is that?

• Passive

• Aggressive

• Assertive

“We are equally entitled to express ourselves respectfully to one another.” Which style is that?

• Assertive

• Passive

• Aggressive

“I realize I have choices in my life, and I consider my options.” Which style is that?

• Passive

• Assertive

• Aggressive

“I respect the rights of others.” Which style is that?

• Assertive

• Aggressive

• Passive

How to become an assertive communicator?

• Take ownership (use “I” statements)

• Learn to say “no”

• Voice your needs and desires confidently

• All the above

Assertive communicators can express their own needs, desires, ideas and feelings, without necessarily considering the needs of others.

• True

• False