Personal Characteristics of a Health Care Worker

Understanding, being aware of, and being sensitive to the feelings, thoughts, and experiences of another.

• Patience

• Empathy

• Responsibility

• Tact

Long nails can interfere with the use of gloves while performing procedures

• True

• False

The characteristic of being fair, truthful, and morally upright.

• Willingness to learn

• Honesty

• Acceptance of criticism

• Tact

The exchange of information, thoughts, ideas and feelings is:

• Listening

• Emapthy

• Communication

• Discretion

To be reliable or trustworthy.

• Competence

• Dependability

• Self-motivation

• Team Player

Perfumes and aftershaves provide pleasant aroma and should be used daily to avoid body odor.

• True

• False

Able to admit that you don't know the answer or that you are willing to accept help in understanding better

• Responsibility

• Team Player

• Willingness to learn

• Discretion

Non verbal communication may contradict what a speaker is saying.

• True

• False

The ability to put up with delay without becoming annoyed or upset, or to act calmly when faced with difficulty

• Empathy

• Enthusiasm

• Patience

• Honesty

Using medical terminology can interfere with communication.

• True

• False