Human Resources Revision Quiz

In the HR dept, an opportunity cost of training staff could be -

• That workers will be less productive

• That the HR manager cannot also afford wage increases

• That workers will be less well motivated

A tall hierarchy has -

• A short chain of command and a wise span of control

• Few layers of managers

• A long chain of command and a narrow span of control

A decentralised structure

• Gives more power to regional managers and less to Head Office

• Has no managers

• Has all decisions made at Head Office

Delayering means

• Making the hierarchy taller

• Expanding the business

• Removing a layer or layers of managers from the hierarchy

• Slower and less effective communication as the chain of command becomes longer

Organising a structure by function means that

• Managers and workers are organised by their function areas (such as H.R or Marketing)

• Everyone is focused on different products

• There are many branches in different geographical locations

Which statement is TRUE about a curriculum vitae (CV)

• It is a summary of a person's skills, qualifications, interests and personal details

• It is a document detailing what a job involves

• A worker must have one by law

• It is a test used as part of recruitment

An advantage of internal recruitment is that -

• Workers could pick up bad habits from those training them

• Workers may make mistakes

• Workers can be trained cheaply, whilst performing their job role

Paying workers on commission means that -

• Workers receive payments related to the number of sales made, usually on top of their basic salaries

• Workers are on zero hours contracts

• Workers are paid according to the number of products they make

The difference between a wage and a salary is that -

• Salaries are normally paid monthly and wages normally paid weekly

• Salaries are paid to workers and wages to managers

• Wages are higher than salaries

A full-time contract will mean that workers typically work -

• No set hours per week

• 35 hours or more per week

• 50 hours or more per week

• Less that 35 hours per week