HMPE3-HOUSEKEEPING OPERATION

This department is responsible for the cleanliness, maintenance and orderliness of the public areas, guest room, and any areas that surround hotel.

• accounting

• front office

• food and beverage service

• housekeeping

Which of the following department that maintains

all the financial transactions?

• accounting

• food and beverage service

• front office

• housekeeping

This type of hotel usually accommodate stranded passenger and airline personnel

• airport hotel

• city center hotel

• country hotel

• resort hotel

This department is in-charge of serving the food and drinks to the guests even if it is dine-in, take out or room service

• accounting

• food and beverage service

• front office

• housekeeping

It is a type of housekeeping that applies to housekeeping maintenance in commercial lodging establishment like hotels, resorts, inns and apartelle.

• domestic housekeeping

• institutional housekeeping

• in-house housekeeping

• housekeeping

This area is usually containing a toilet, a sink and either a bathtub, a shower or both

• banquets room

• guestroom

• guest bathroom

• public area

This area is accessible to in house guest and

non-resident guest.

• banquets room

• guestroom

• guest bathroom

• public area

Which of the following sections is not under the housekeeping department?

• concierge

• linen and laundry

• rooms

• public area

Which of the following is not included in public area?

• bars

• guestroom

• lobby

• restaurant

It is a room in a hotel where large formal meals for many people can be held

• banquets room

• Coffee shop

• conference hall

• Restaurant