TLE Reviewer

He/she is responsible in coordinating the exchange of soiled linen with clean clothes.

• Laundry supervisor

• Linen room supervisor

• Linen attendant

It refers to the skills of a housekeeper to use abilities and talents that exists within individual which aid him or her in problem solving.

• Interpersonal skills

• Intrapersonal skills

He/she is responsible for ensuring that the public area attendants or housemen are doing their job in maintaining the cleanliness, orderliness and upkeep of the aesthetic image of all public areas.

• Linen room supervisor

• Room attendant

• Public area supervisor / head houseman

It refers to the skills of a housekeeper we use in communicating and interacting with people.

• Intrapersonal skills

• Interpersonal skills

It refers to the upkeep and maintenance of cleanliness and order in a house or lodging establishment.

• Housekeeping

• Hotel house rules

• Housekeeping maintenance

He/she is the person in-charge in planning, organizing, directing and monitoring the room's maintenance activities.

• Room boy

• Roomskeeping supervisor / rooms maintenance

• Executive housekeeper / housekeeping manager

He/she is responsible in maintaining the grounds including plants and landscape.

• Roomskeeping supervisor / rooms maintenance

• Linen room attendant

• Gardener / ground maintenance crew

He/she is responsible for the pick up and deliver of laundry items of guest's and those for house use.

• Linen room attendant

• Laundry attendant

• Valet runner

He/she is the one attending to mini-bar installation, replenishment inventory taking, stock requisition and other related functions.

• Mini-bar attendant

• Barista

• Butler

All hotel establishment offer standard amenities to all hotel guestrooms. True or false?

• True

• False