Marriott Bonvoy Knowledge

What is the brand loyalty program that our hotel participate?

• Marriott Voyage

• Marriott Bonvoy

• Marriott Rewards

Which one is the name of Marriott Bonvoy tiers?

• Reward member / Silver Elite / Gold Elite / Platinum Elite / Titanium Elite / Ambassador Elite

• Reward member / Silver Elite / Gold Elite / Bronze Elite / Silver Gold / Ambassador Elite

• Reward member / Silver Elite / Gold Elite / Diamond Elite / Bronze Elite / Silver Gold

What are the partner that join with Marriott Bonvoy?

• Hertz / United Airlines / Emirates Airlines / Chase Bank / Amex

• Hertz / American Airlines / Etihad Airways / Chase Bank / Visa

• Hertz / United Airlines / Emirates Airlines / ICBC Bank / Visa

How many Marriott brand that member can redeem to stay?

• 30 Marriott Bonvoy hotel brands

• 32 Marriott Bonvoy hotel brands

• 35 Marriott Bonvoy hotel brands

Do the Marriott Bonvoy associates can collect Stay & Point?

• YES

• NO

If we find that guest is not a Marriott Bonvoy member at check in. What we should do?

• Inform Marriott Bonvoy information.

• Ask and keep record

• Offer enrollment

Which is the special benefit code for Platinum elite member tier in Light Speed ?

• A. P6

• B. P18

• C. PP

Which one is correct for the Y1-Reward member discount?

• A. 12%

• B. 10%

• C. 28%

Platinum Elite / Titanium Elite and Ambassador Elite do we offer room upgrade every time that guest book the room?

• YES

• NO

Which one is the recognition of being our loyalty guest (Reward member)?

• A. Mobile guest services

• B. Complimentary WIFI and Earn points 10 points per $1 qualified charges

• C. All above