CYK - Wireless Basics

CYK - Wireless Basics

Professional Development

13 Qs

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CYK - Wireless Basics

CYK - Wireless Basics

Assessment

Quiz

Professional Development

Professional Development

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Created by

Alex Bartolome

Used 4+ times

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13 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Lilly is looking to add an AT&T Protection Plan to her account she has 3 smartphones and 1 tablet. Which would be the best option?

AT&T Protect Advantage for 4

AT&T Protect Advantage for 1

AT&T Mobile Insurance

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Access the AT&T Mobile Sales Tool for everything you need to know about which AT&T products and promotions?

DIRECTV, AT&T U-verse TV & AT&T Internet

DIRECTV & AT&T Internet

DIRECTV, AT&T Internet, Phone, U-verse TV and Mobility

DIRECTV, AT&T U-verse TV & AT&T Internet

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

A customer who is cost conscious and has no need for tethering or streaming, should be offered which AT&T Unlimited Plan?

AT&T Unlimited Starter

AT&T Unlimited Elite

AT&T Unlimited Elite

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

How much will a customer pay if they have 5 lines on the AT&T Unlimited Extra Plan with the AutoPay/Paperless Billing (AP/PB) discount?

$225

$175

$150

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select the three current wireless Unlimited Plans available to customers.

Unlimited Starter

Unlimited &More

Unlimited Elite

Unlimited &More Premium

Unlimited Extra

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select two expired wireless Unlimited Plans available to customers.

Unlimited More

Unlimited Mobile

Unlimited Plus

Unlimited & More Premium

Unlimited Enhanced

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

With the AT&T Unlimited Elite plan customer will have access to HBO Max.

True

False

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