Intro: Ch. 5 Vocab

The transmission of information between a sender and a recipient

Any interference that causes the message you send to be different from the message your audience understands

Obstacles to effective communication, typically defined in terms of physical, language, body language, cultural, perceptual and organizational barriers

Communication among people with differing cultural backgrounds

Communication that does not use words.

Attentive listening that occurs when the listener focuses his or her complete attention on the speaker

The various ways in which a message can be sent

a preconception about members of a particular group

sentence construction in which the subject performs the action expressed by the verb

sentence construction in which the subject does not do the action expressed by the verb