PMP Exam Prep - Communication

Harsoyo is managing a high-tech software development project. He has luckily acquired the organization’s best performing employees. However, the project team is not communicating effectively, causing delays. The project communications plan is in place, but it seems as if the employees are not following it. The communication plan lays out the communications requirements but does not explicitly assign responsibilities. What should Harsoyo do first?

• A. Persuade the team to follow the plan

• B. Motivate the team to effectively communicate

• C. Set and manage expectations

• D. Resolve conflicts to prevent disruptive behavior

Some project managers take communication lightly while managing a project. However, a good project manager must take communications very seriously and must be an effective and efficient communicator. What is effective communication?

• A.To rely on body language when transmitting all official communication

• B. To only transmit official and formal communication

• C. To transmit merely written communication

• D. To provide information in the right format, at the right time and to the right audience

Hilmy Rizal is currently recruiting his project team. He has carried out various interviews and has shortlisted potential candidates. Now, according to the project communication management plan, he has to submit the shortlisted profiles to the project client (customer) for approval. Only then, can he formally hire the approved candidates for his project. The submission of the profiles to the client will go through which of the following processes?

• A. Manage Stakeholder Expectations

• B. Acquire Project Team

• C. Plan Communications Management

• D. Manage Communications

Bayu Waseso is managing a construction project. The client of the project is responsible for the design while Bayu Waseso’s organization is responsible for the construction. There has been a 45-day delay on a couple of major structure designs. This delay can only be recovered through crashing and will cost $2 million in addition to the approved budget. Bayu Waseso prepares a detailed report and emails it to the client. In this scenario, Pak Bayu Waseso’s email to the client is an example of:

• A. Formal unofficial communication

• B. Informal unofficial communication

• C. Informal official communication

• D. Formal official communication

There are several communication methods used to share and distribute information to stakeholders, team members, and management. Which of the following communication methods are used during the execution phase to notify the public about environmental effects from your project after implementation?

• A. Pull communication

• B. Interactive communication

• C. Informal communication

• D. Push communication