C. 8 Technology and Communication

Telecommunication tools make sharing information fast and affordable.

• True

• False

Analog dial-up is a pipeline that connects computers to a coaxial cable to provide voice and data transmission.

• True

• False

A hotspot is a public location that offers network access via a wireless connection such as Wi-Fi.

• True

• False

Before you transfer a call, you should explain to the caller why it must be transferred.

• True

• False

Leaving a voice message is an appropriate way to deliver sensitive or confidential information.

• True

• False

A full-featured mobile phone that has many of the functions of a handheld computer is a(n):

• Smartphone

• PDA

• IP Telephony

• None of the answers are correct

Network and web-based software used for workplace collaboration is commonly called:

• shareware

• utility software

• groupware

• operating system software

A fax machine:

• can scan a document and send the image over telephone lines to a destination fax machine.

• may be a multifunction machine that combines functions for faxing, printing, and copying.

• can send messages to a computer

• all the answers are correct

Unwanted and unsolicited electronic messages are called:

• spam

• computer virus

• phishes

• spyware

A network that links computers, printers, and other devices within an office, a building, or several nearby buildings is a:

• MAN

• LAN

• WAN

• none of the answers are correct