Personal/Professional Qualities of a HCW

What does HCW stand for?

• Health Career World

• Health Care Worker

• Health Care Writer

• Health Core Wrap

How Long does it take for people to form an impression about another person based on appearance?

• Up to 5 Mins

• 20 Seconds to 4 Mins

• No more than 2 Mins

• 30 seconds to 2 Mins

A HCW should not present a healthy appearance as long as they know what they are talking about.

• True

• False

All of the following are factors contribute to healthy appearance EXCEPT: ( Choose all that apply)

• Diet

• Exercise

• Drinking

• Good Posture

• Smoking

Nurse Sally is working with DR. Brenda in the ER. They typically do not work well together. However, Nurse Sally goes out her way to say kind things to DR. Brenda after a tough traumatic surgery. Nurse Sally displays what personal characteristic?

• Honesty

• Enthusiasm

• Competence

• Tact

Amber has a hard time understanding another person's feelings. What personal characteristic does she need to work on?

• Tact

• Dependability

• Empathy

• Professionalism

What is a key part of effective communication?

• Listening

• Responding

• Thinking

• Watching

Asking for clarification when listening to a patient is not a good listening skill.

• False

• True

Which of the following is NOT involved in non-verbal communication?

• Eye Contact

• Touch

• Body Language

• Gestures

• Talking

The skill or ability to encourage people to work together and do their best to achieve common goals is known as:

• Team Work

• Leadership

• Goal Setting

• Dependability