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Effective Communication Skills! Quiz

Authored by Joyce Akiki

Professional Development

Professional Development

Used 13+ times

Effective Communication Skills! Quiz
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12 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

How was the training today?

Good, it was up to my expectations.

Great, I learned a lot!

It was fine, not very engaging.

What training? :)

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of these are communication channels? Check all correct answers.

Phone

Email

Cups and a string

Gossip

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

... is sending the message, ... is receiving and understanding the message (Communication Model)

Encoding ; Decoding

Decoding ; Encoding

Speaking ; Listening

Talking ; Guessing

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As per the Mehrabian Model, ...% are dedicated to words (written or verbal).

7%

20%

55%

36%

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Body Language is composed of

Posture

Gesture

Facial Expression

Space and Territory

All of the options

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When discussing voice, we should consider (Check all that apply):

Tone

Pitch

Pausing

Articulation

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Body Language transmit (Check the 2 right answers)

Emotions

Words

Attitude

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