1. A persuasive speaker uses information to ______ the audience.

• A. Entertain

• B. Inform

• C. Convince

• D. Challenge

2. A belief must be ______ to be used persuasively in a speech.

• A. Proven true

• B. Justified

• C. contradicted

3.A person who is trying to persuade someone will be better able to produce attitude change if he

• A. Speaks rapidly and does not deliberately set out to persuade us

• B. Speaks slowly and does not deliberately set out to persuade us

• C. Speaks normally and deliberately sets out to persuade us

• D. Uses a lot of gestures

4.To convince an audience by use of sense or reason; uses facts and figures

• A. Ethos

• B. Logos

• C. Pathos

5.What is an argument within persuasion?

• A. When you don't get a long with someone.

• B. When someone takes your pencil

• C. Reasons for or against a claim/topic.

6.Negotiation strategy is partly concerned with:

• A. searching for a common goal

• B. ending the discussion

• C. avoiding failure

• D. prolonging the length of the negotiation

7.One’s negotiation objective should be:

• A. realistic

• B. social

• C. personal

• D. ideal

8.The final aim of negotiation is to:

• A. end a dispute

• B. reach an agreement

• C. win at all cost

• D. implement an agreement between two parties

9.What is the most common form of negotiation?

• A. political negotiations

• B. haggling (bargain)

• C. divorce negotiations

10.What is the basic formula for negotiating?

• A. Stating your claims, repeating your claims and conceding points.

• B. Recognizing the conflict, stating your claims and conceding points.

• C. Recognizing the conflict, stating your claims and repeating your claims.