Quality Week Day two

When is World Quality day Celebrated Annually ?

• 2^nd Monday of November

• 2^nd Thursday of November

• 1^st Sunday of November

• None of the above

What does "Poka-yoke" literally means

• Inspection Instruction

• Simplification

• Error Proofing

• None of the above

What is Pareto law ?

• 80% of a problem is caused by 20% of the causes

• The first cause found for a problem is responsible of 80% of the problem

• You need to solve 80% of causes to decrease a problem by 20%

• None of the above

Where QMS Internal Audit Tasks are Planned as per RE procedure?

• HMS

• TRS

• Gensuite

• None of the above

Where can You find license copy of ISO 9001 latest standard?

• HMS

• TRS

• Gensuite

• NCM Database

Which of the below ‘M’ is not part of Fishbone Diagram used in RCA ?

• Method

• Machine

• Material

• Motion

Customers answering 7 rating are… as per Hydro Voice of Customer Procedure.

• Promoter

• Detractor

• Neutral

• None of the above

What is meant by SIPOC which is used for Process Description

• Simplified -Input-Process-Optimized-Control

• Supplier-Input-Process-Output-Customer

• Supplier-Input-Program-Output-Control

• Simplified-Input-Process-Output-Control

Where can You find Voice of the Customer Procedure HG-LS-2-Q-P-003 ?

• HMS

• TRS

• Gensuite

• None of the above

ISO 14001:2015 is standard for which Management system?

• Quality

• Health & Safety

• Energy

• Environment