HRM EXERCISE CHAPTER 1

Human resource management is

• The process of acquiring, training, appraising and compensating employees and attending to their labor relations

• The concepts and techniques used in leading and controlling people at work.

• The concepts and techniques of organizing work activities.

• The management techniques for controlling people at work.

______ has been vastly increased by the globalization of markets and manufacturing

• Domestic competition

• Employee turnover

• Standardization practices

• Global competition

Technological changes are having subsequent changes in

• Pay rate for employees

• The nature of jobs and work

• HR policies of firms

• the supply and demand of labor

Which of the following does diversity NOT include?

• Age

• Race

• Nationality

• Job position

The basic functions of the management process include all of the following EXCEPT ________.

• planning

• organizing

• outsourcing

• leading

Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

• planning

• organizing

• staffing

• leading

Which function of the management process includes selecting employees, setting performance standards, and compensating employees?

• organizing

• planning

• staffing

• controlling

________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

• Labor relations

• Human resource management

• Behavioral management

• Organizational health and safety management

Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.

• orienting and training new employees

• appraising employee performance

• building employee commitment

• developing customer relationships

Which of the following best explains why human resource management is important to all managers?

• Technological changes and global competition require clear organization charts.

• Sophisticated accounting controls are supported by human resource managers.

• An enthusiastic labor force is likely to provide financial support to local unions.

• Investing in human capital enables managers to achieve positive results for the firm.