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Day 2

Authored by lorato bahrawy

Other

University

12 Questions

Used 15+ times

Day 2
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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

cst can get 10 times recharge offer if he use *501# after recharge

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To recharge the damage voucher there are 5 numbers at least appears on voucher with voucher serial

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

the recharge service will be block if Customer try to enter wrong scratched numbers more than 3 times

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You should check card sim serial status before recharge

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If customer on New control kix and call another operator 1 minute how many kix will deduct from his bundle as a usual

5 kix

1 kix

A. 2kix

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If cst on New control tazbeet and have remaining megabytes and minutes and make early renewal the remaining bundle will carry over to next month

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If customer complain from mute issue in call it considered as

Drooped call

Low voice quality

A. Low coverage

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