Business Management Chapter 4 Test Review

All authority can be traced in a direct line from the top to the bottom in

• a line organization

• a team organization

• a matrix organization

• all of the responses

The obligation of an employee to accept responsibility for the outcomes of assigned tasks is called

• accountibility

• authority

• empowerment

• span of control

Which of the following is a benefit that managers receive from planning?

• Provides guidance for making decisions.

• Helps to determine if progress is being made.

• Helps managers communicate and coordinate activities.

• All of the responses.

A widely used financial planning tool is a

• budget

• policy

• standard

• goal

The management function responsible for arranging resources to complete work is

• planning

• organizing

• leading

• controlling

If an employee regularly receives instructions from more than one manager, there is a problem with

• span of control

• unity of command

• policies and procedures

• standards

Which is characteristic of a traditional work team?

• one or two broad tasks

• team leader controls routine tasks

• group decision making

• effectiveness based on team performance

The organization structure that is efficient but with many layers of management is the

• line organization

• line-and-staff organization

• matrix organization

• all of the responses

Traditionally, businesses have used

• decentralized organization

• matrix organization

• centralized organization

• flattened organization

When a new business first begins to organize activities into units, it should

• create many small units

• put all activities into one large unit

• group activities into a few natural divisions

• prepare unit work schedules