Chapter 7 review

A company's Chief Financial Officer (CFO) is an example of an:

• Contingent worker

• Mid-manager

• Executive

• Supervisor

Ethical behavior involves all employees, not just the company's executives and managers.

• True

• False

No matter how well-liked they are by employees, all managers have:

• Expert Influence

• Tactical Influence

• Formal Influence

• Strategic Influence

All managers complete similar activities regardless of the size or type of the organization.

• True

• False

The best way leaders can emphasize the importance of ethical behavior is to:

• Fire unethical employees

• Write a mission statement

• Always act ethically

• Post motivational signs around the office

Leaders and Managers are the same.

• True

• False

Important human relations skills needed by managers include:

• Self-understanding

• Communication

• Team Building

• All the Above

Middle managers are the first level of management in a business.

• True

• False

Effective managers will use whichever type of management strategy is best for that specific situation.

• True

• False

The ability to motivate individuals and groups to accomplish important goals is called _____________.