PCT Chapter 4 Review-Communication

What is true about gestures?

• Gestures do not aid in the process of communication.

• Gestures can be used when words fail to describe information.

• Gestures always having the same meaning among people.

• Gestures affect communication only in a positive way.

When is the best time to document care given to a patient?

• At the end of the shift

• During your lunch break

• Only when necessary

• As soon as possible after care if given

Which statement is true regarding communication?

• Verbal communication makes up the larger percentage of communication.

• Nonverbal communication is not as spontaneous as verbal communication.

• Only verbal communication is powerful.

• If nonverbal communication is inconsistent with verbal communication, the nonverbal message is most likely the one received.

Which type of electronic health records allows a patient to input their own information?

• APR

• EHR

• EMR

• PHR

What is the best way to chart using correct abbreviations?

• Ask fellow co-workers what to use.

• Use the list provided by the facility.

• Use the abbreviations previously learned in school.

• Use any known abbreviation.

What is consistent with having an open posture?

• Having a relaxed stance with arms crossed

• Shifting slightly away from an individual

• Making direct eye contact

• Sitting or standing with legs crossed

When a patient is admitted to a facility, who has the responsibility to complete the admission history, physical assessment, and development of the plan of care?

• Registered Nurse

• Physician

• Licensed Practical Nurse

• Social Worker

What is true regarding eye contact?

• Eye contact is always positive.

• Eye contact should be held 20 to 30 seconds.

• Eye rolling is a positive sign.

• Culture can influence interpretation of eye contact.

Considering that a patient’s medical record is a legal document, what is an important step that a nurse should take when documenting?

• Write as little as possible so as not to incriminate yourself.

• Clearly indicate goal-directed nursing care.

• Document only what the patient says.

• Provide information on only abnormal activities that occur.

What type of communication is considered to be highly structured?

• Interpersonal communication

• One-way communication

• Two-way communication

• Intrapersonal communication