
Housekeeping Servics
Authored by putu puspayana
Professional Development
Professional Development
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15 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Bidang pekerjaan Housekeeping service adalah
taking order
order taker
room attendant
public attendant
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
jenis layanan housekeepin service yang berbayar adalah
towel
amenities
baby chair
ekstrabed
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
form untuk peminjaman barang dalam waktu adalag
request form
lost form
load item form
logbook
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
sop setelah mengantarkan barang di kamar tamu adalah
closing
meminta ttd
menawarkan bantuan lain
greetinh
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
do have any other request sir,
jawaban yang tepat adalah
yes, i need towel
yes, thank you
no, please come here
see you good bye
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
fungsi logbook yang benar adalah
mencatat semua pekerjaan
mencatat permintaan pelayanan
mencatat data tamu
mencatat keperluan kamar
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
berikut ini yang bukan merupakan syarat dari ordertaker
kemampuan menjual barang
kemampuan berkomunikasi
profesional grooming
ramah tamah
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