Medellin Tech Fest

Medellin Tech Fest

Professional Development

10 Qs

quiz-placeholder

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Medellin Tech Fest

Medellin Tech Fest

Assessment

Quiz

Life Skills, Specialty

Professional Development

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Created by

Astrid Molina

Used 10+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What are the 3Fs to show empathy?

Feel, fight, found

Felt, find, forget

Feel, felt, found

Fell, feel, forgive

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What definition best describes "customer"?

The owner or manager of an establishment

A person, company, etc, that seeks the advice of a professional man or woman

Individual or business that purchases another company's goods or services

One that finances a project, event, or organization

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Choose the phrasal verb that completes the sentence:

"The skills and processes you use to solve problems ___ __ your ability to analyse a situation and decide on a course of action"

come up with

stand for

draw on

rely on

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When solving a problem, don't

Maintain an attitude of curiosity

Focus on the pressure or consequences of the problem

Understand as many details about the problem as possible

Assume that a solution exists and that, with enough digging, you will find it

5.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Media Image

Organize the sentence:

help be happy I'd to

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Choose the phrasal verb that completes the sentence:

Loyal customers will always ___ ____for your products

and services.

take care

come back

keep over

check out

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What are some customer retention strategies?

Referrals

Automate your customer service

Target customers with special offers

All of the above

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