MGA1023 Chapter 7

Managers must earn the trust of their employees.

• TRUE

• FALSE

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told.

• TRUE

• FALSE

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders.

• TRUE

• FALSE

Management is more progressive today. There is more emphasis on

• individual work that can be successfully measured.

• working in teams.

• striving to eliminate the control function of management.

• placing greater reliance on the government for financing.

One of the challenges facing today's managers is to

• deal with a workforce that is less educated and less self-directed than in the past.

• find ways to encourage conformity instead of diversity.

• guide a more educated workforce.

• cope with the sudden and unexpected slowdown in the pace of innovation and change.

________ is the management function that involves determining whether an organization is progressing toward its goals, rewarding employees for doing a good job, and taking corrective action when they are not.

• Organizing

• Controlling

• Leading

• Officiating

________ is the management function that involves setting goals, strategies, and tactics for achieving the organization's goals and objectives.

• Forecasting

• Planning

• Conceptualizing

• Controlling

Staffing is a less important management function today than in the past.

• TRUE

• FALSE

Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?

• PERT

• Regression analysis

• PMI

• MBO

Kobe is part of a group of managers at Earthbound Engineering examining whether the company should offer some significant new services that would increase business by appealing to a different group of potential clients. Kobe's group is involved with

• contingency planning.

• operational planning.

• strategic planning.

• tactical planning.