Chapter 3: Sections 3.1 & 3.2

The ___________________________ are basic expectations of fair treatment of consumers.

These include: the right to safety, be informed, choose freely, be heard, satisfy basic needs, redress, consumer education, a healthy environment.

• Child Protection and Toy Safety Act (1970)

• US Consumer Product Safety Commission

• Consumer Product Safety Act (1972)

• Consumer Bill of Rights

What are the required elements of a legal contract?

• Offer, Acceptance, Consideration, Intention of legal consequences.

• Offer, Agreement, Consideration, Intention of legal consequences.

• Offer, Acceptance, Commission, Intention of legal consequences.

• Obligation, Acceptance, Commission, Intention of legal consequences.

The personal characteristics the EEOC uses to define discrimination against a job applicant or employee.

• Race, Ethnicity, Religion, National Origin, Age, Disability, or Genetic information

• Race, Ethnicity, Gender, National Origin, Age, Ability, or General information

• Race, Ethnicity, Region, Gender, National Origin, Age, Disability, or Genetic information

• Race, Eligibility, Religion, National Origin, Age, Disability, or Genetic information

Governmental agency that enforces federal laws regarding human health and the environment.

• The Occupational Safety and Health Association (OSHA)

• The Environmental Protection Agency (EPA)

• The US Equal Employment Opportunity Commission (EEOC)

• The Federal Trade Commission (FTC)

The types of laws and regulations that apply to every business, regardless of type or size. (Choose 4)

• Fair Competition

• Business Finances

• Fair Labor Standards

• E-Commerce

• Environmental protection

The government agency enforces laws that uphold truth in advertising.

• US Consumer Product Safety Commission (CPSC)

• Environmental Protection Agency (EPA)

• US Equal Employment Opportunity Commission (EEOC)

• Federal Trade Commission (FTC)

A _____________________________ is to make sure that the employee will not share any company information with those outside the company and can also prevent former employees from working for a competitor for a specified length of time.

• code of ethics

• corporate culture

• code of conduct

• confidentiality agreement

_____________________ are principles that help define appropriate behavior in a business setting.

• Integrity

• Social Responsibility

• Business ethics

• Morals

Is the action legal?

Will the privacy and confidentiality of the company be protected?

Who is affected by these actions?

Is the information factual and honest?

• are questions that can be used to analyze if an action is ethical.

• are questions that can be used to analyze if an action has morals.

• are questions that can be used to analyze if an action is socially responsible.

• are questions that can be used to analyze if an action is legal.

__________________ is overstating the features and benefits of products or making false claims about them.

• Philanthropy

• Trade Secret

• False advertising

• Proprietary information