What is the primary definition of a product?

• A tangible item only

• A service only

• Both goods and services

• A marketing strategy

Which of the following is a characteristic of tangible products?

• Cannot be inventoried

• Requires customer interaction

• Can be inventoried

• Knowledge-intensive

What is a key feature of intangible products?

• Can be easily automated

• Can be inventoried

• Direct interaction between customer and process

• Tangible in nature

What does Quality Function Deployment (QFD) aim to achieve?

• To automate production processes

• To satisfy customer desires and translate them into design

• To reduce production costs only

• To create tangible products

Which design approach ensures that small variations in production do not affect product quality?

• Modular Design

• Robust Design

• Computer-Aided Design (CAD)

• Quality Function Deployment (QFD)

What is the purpose of Modular Design in product development?

• To increase production costs

• To enhance flexibility in production and marketing

• To minimize customer interaction

• To create non-tangible products

How does Computer-Aided Design (CAD) assist in product development?

• By controlling manufacturing equipment

• By designing products and preparing engineering documentation

• By conducting market research

• By interacting with customers directly

What technology allows for the development of interactive 3D models before physical models are built?

• Computer-Aided Manufacturing (CAM)

• Quality Function Deployment (QFD)

• Virtual Reality Technology

• Robust Design

Which of the following is NOT a benefit of Robust Design?

• Lower cost

• Higher quality

• Increased customer interaction

• Resistance to production variations

What does Computer-Aided Manufacturing (CAM) primarily involve?

• Designing products using software

• Controlling manufacturing equipment through specialized programs

• Conducting customer surveys

• Developing marketing strategies