ITF+ Module 1 Unit 5

ITF+ Module 1 Unit 5

9th - 12th Grade

9 Qs

quiz-placeholder

Similar activities

Nuevo cuestionario

Nuevo cuestionario

9th - 12th Grade

11 Qs

Cell Phone Vocabulary

Cell Phone Vocabulary

9th - 12th Grade

12 Qs

Letter Writting

Letter Writting

12th Grade

10 Qs

Nike Trivia (Eli)

Nike Trivia (Eli)

KG - Professional Development

10 Qs

Quality

Quality

12th Grade - University

10 Qs

HARDWARE AND SOFTWARE

HARDWARE AND SOFTWARE

2nd - 10th Grade

10 Qs

Q1 M 2 - TOPIC 2 / Check your understanding

Q1 M 2 - TOPIC 2 / Check your understanding

10th Grade

10 Qs

ICT - Networks and communication

ICT - Networks and communication

9th Grade

11 Qs

ITF+ Module 1 Unit 5

ITF+ Module 1 Unit 5

Assessment

Quiz

Business, Instructional Technology, Computers

9th - 12th Grade

Medium

Created by

Michael Sakowicz

Used 18+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the final step in the troubleshooting process?

Establish a theory

Document any findings

identify the problem

Test the theory

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many steps are in the ComTIA troubleshooting theory?

4

6

5

7

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in the troubleshooting process?

Document any findings

Question the user

Identify the problem

Establish a theiry

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A technician goes through the same steps to access a website as a user from another location. What are they doing?

Remotely accessing the computer

Duplicating the problem

Establishing credentials

Testing the theory

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A vendor support contract has expired. How should someone find support about a product issue?

Ask your supervisor

Find a new application

Product community and support forums

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Once a technician confirms a theory, what should they do next?

Establish a plan of action

Question the user

Implement a system check

Document all finding

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A manufacturer's website would give you the best information when providing the correct _________.

CPU Details

Vendor Name

NIC Details

Model Number

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?