......... is the factors that influence the behavior of workers towards achieving set business goals.

• Absenteesim

• Labour turnover

• Motivation

• Labour productivity

The concept of human needs is the theory of ....

• Frederick Herzberg

• Enrico Fermi

• F. W. Taylor

• Abraham Maslow

What is the other name for the scientific management theory?

• the human needs concept

• the hygiene factor

• the motivators factor

• the theory of economic man

Which of the following is NOT the factor in the hygiene factor?

• recognition of achievement

• working conditions

• salary or wage

• relationship with others

..... is payment to workers based on the number of units produced.

• salary

• hourly wage rate

• piece rate

• commission

The process from identifying that the business needs to employ someone up to the point at which applications have arrived at the business.

• Recruitment

• Employee selection

• Job advertising

• Job analysis

The process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of the organisation.

• Recruitment

• Employee selection

• Job analysis

• Job description

Identifies and records the responsibilities and tasks relating to a job.

• Recruitment

• Employee selection

• Job analysis

• Job description

Outlines the responsibilities and duties to be carried out by someone employed to do a specific job.

• Employee selection

• Job analysis

• Job description

• Job specification

A document that outlines the requirements, qualifications, expertise, physical characteristics and so on, for a specified job.

• Job analysis

• Job description

• Employee selection

• Job specification