Reversión
1st Grade
•12 Qs
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Reversión
Quiz
•
Professional Development
•
1st Grade
•
Easy
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12 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Llamamos Reversión a:
Pasar de prepago a postpago a mis clientes
Portar clientes desde otro operador
Volver a traer a los clientes prepago a postpago
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Cuando un cliente es reversado, pasa a pagar facturas porque es postpago
Verdadero
Falso
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Nuestros clientes tienen facilidades de pago?
Si, con Recargas a la linea
Si, Una vez emitida la primera Factura y hasta la fecha limite de pago, el cliente puede realizar abonos desde mil pesos (1000) a su linea pospago desde cualquier punto de pago autorizado. Puede cubrir de esta manera la totalidad de su factura.
no, debe pagar todo la factura en su fecha correspondiente
4.
MULTIPLE SELECT QUESTION
45 sec • 5 pts
¿Cuales son los aplicativos de consulta para Reversión (seleccion multiple)?
CERTIFICACION DE CUENTA AL DIA
POLIEDRO
DOCUMENTO BLOQUEADO
CLARO APP
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Según las fechas de activación, cuantos dias debe esperar mi cliente para la activación de su plan
3 dias calendario
de 24 a 72 horas hábiles aproximadas
24 horas calendario
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Que ticklers debo dejar en Ac cuando es una NO VENTA
Campaña
Coments y campaña
Solo Coments
Ningun ticklers
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Si realizo una Venta Donde debo Tipificar
AC
CTI
Primero AC Y luego CTI
AVAYA
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