Ras Tanura ERF Pp. 317-320

From the brochure, you can infer that someone in the _______ wrote the text.

• Purchasing Department

• Marketing Department

• Personnel Department

• Finance Department

Which of the following is the best summary of the brochure?

• Quality Consultants can help develop effective, customized quality management systems to help businesses improve standards and grow.

• Quality Consultants’ needs are constantly changing, so the company continually seeks new and better ways to serve their own ends and make money.

• Quality Consultants specifies relevant quality standards, practices, resources, specifications, and the sequence of activities relevant to businesses.

• Quality Consultants coordinates and directs organizations’ activities to meet customer and regulatory requirements and improve effectiveness.

Which of these answer options accurately describes the writer’s stance?

• He or she is annoyed that clients’ needs are constantly changing.

• He or she is in favor of private and public sector organizations.

• He or she is happy that experienced professionals tailor programs.

• He or she is proud of the company and is looking for more clients.

From the context of the text, you can guess that the underlined word imperative is closest in meaning to _______.

• very important

• very time-consuming

• very tiring

• very secret

From the context of the text, you can guess that the underlined word testimonial is closest in meaning to _______.

• criticize someone formally based on personal knowledge or belief

• make a false statement about someone or something that you know

• make a formal statement based on personal knowledge or belief

• fail to give a true impression of someone or something that you know

Using your knowledge of prefixes, you can guess that the word insights is closest in meaning to _______.

• density

• understanding

• foolishness

• processes

A key point made in this brochure is that _______.

• Quality Consultants develops one-size-fits-all quality management systems

• Quality Consultants knows what it takes to put together an effective QMS

• Quality Consultants is not helpful to private and public organizations

• Quality Consultants reaches out to help improve business processes

The –ive ending on the word “comprehensive” suggests that the word is _______.

• an adverb

• a noun

• an adjective

• a verb

From the context of the text, you can infer that ISO-9001 is _______.

• difficult to implement

• easy to implement

• unnecessary to implement

• impossible to implement

The underlined pronoun those refers to _______.

• benchmarking

• measures

• products, services, and processes

• organizations