Total Quality Management

Total Quality Management

University

10 Qs

quiz-placeholder

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15 Qs

Total Quality Management

Total Quality Management

Assessment

Quiz

Social Studies

University

Practice Problem

Hard

Created by

Nik Myeda

Used 109+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which one of followings is NOT included as the Three Key Performance Criteria?

Quality

Cost

Time

Materials

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False for the statement:


Quality of a service quality will determine the satisfaction level of a client

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False for the statement:


Total Quality Management (TQM) does not emphasise on customers when delivering quality approaches

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select True or False for the statement:


The main aim of TQM is to embrace problems that exist in the work system

True

False

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select the three (3) types of quality approaches

Quality of Materials

Quality of Design/ redesign

Quality of Performance

Quality of Conformance

Quality of Cost

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select the benefits of TQM

Providing competitive advantage in the industry

Cost efficiency

Enhance the productivity level

Enrich the knowledge of the parties involved

Ensuring projects are monopolised by the private sector

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

The followings are the way to achieve quality EXCEPT:

Define on the agreed extension of time from beginning

Define standard deliverables

Define processes and procedures involved

Define project check point

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