
customer engagement recap activity
Authored by Jarel Barnes
Professional Development, Business, Instructional Technology
11th Grade
Used 2+ times

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32 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Choose an example of good customer service.
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Identify the benefits of good customer service to the business.
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which is a way to gain customer satisfaction?
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which is not a way to provide consistent and reliable service?
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The staff in the shop are very polite, they are ______________________.
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
We're doing everything to ____________________ our customers' expectations.
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Last year, we lost a lot of customers ______________ our competitor
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