Communication

Communication

University

20 Qs

quiz-placeholder

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Communication

Communication

Assessment

Quiz

Social Studies

University

Hard

Created by

NURUL SANIN

Used 43+ times

FREE Resource

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Good communication is essential for attaining each of the following four goals: increase efficiency, quality, responsiveness to customers, and

cost reductions.

global reach.

adequate training and development.

innovation.

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In the _______ phase of the communication process, sharing of information is initiated between two or more individuals or groups.

feedback

overload

perceptual

transmission

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The information that a sender wants to share is the

trail.

medium.

grapevine.

message.

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A(n) _______ is the pathway, such as a phone call, a letter, a memo, or face-to-face communication in a meeting, through which an encoded message is transmitted to a receiver.

sender

medium

receiver

encoder

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Marta wanted to be very clear with Davio, so she sat down and put her thoughts on paper in a letter to him. What process is taking place?

decoding

channeling

encoding

feedback

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

_______ refer(s) to systematic tendencies to use information about others in ways that result in inaccurate perceptions.

Biases

Information distortion

Information overloads

Filtering

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

As Hwan watched the play, he followed the dialogue carefully to make sure he didn't miss anything. Hwan was _______ the message.

encoding

decoding

translating

distorting

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