DOY Window Training 2021

DOY Window Training 2021

Professional Development

7 Qs

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DOY Window Training 2021

DOY Window Training 2021

Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

Syahmi Iskandar Norli

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7 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the star ingredient of the Drops of Youth range?™

Moisturising CFT Moringa Seed Oil

Buddleia Extract

Edelweiss stem cells extract

Sea Holly

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What do we mean when we say “radiant looking-skin”?

Flawless skin without acne

We mean skin that has been replenished with moisture and looks smooth

Free from dryness and wrinkles

Plump and well balanced oil in T-zone area

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What different ways can you describe our Drops of Youth™ products?

3 + DOY + 1

Price of products

Message of products

By being visual, talking texture, giving it feeling and getting fragrant – plus any other ways you can think of!

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Why would we recommend our Drops of Youth™ Concentrate to every customer?

Because it's providing hydration to all skin

Customer's favourite product in The Body Shop which everyone must get benefit from it.

Because pollution can damage our skin regardless of our age, therefore we ALL should be applying products which can help protect against environmental aggressors, to ensure we keep skin protected and feeling healthy!

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What method would we recommend using with customers to help find their perfect skincare products?

Chap set, Cross Selling and Link Sell

3 + Drops of Youth™ Concentrate + SPF

Power of Three

6.

MULTIPLE SELECT QUESTION

2 mins • 1 pt

What 2 Drops of Youth™ products provide environmental protection?

DOY Liquid Peel

DOY Concentrate

DOY Sleeping Mask

DOY Bouncy Jelly Mist

7.

OPEN ENDED QUESTION

5 mins • 1 pt

List customer tips & tricks when you want to talk about Drops of Youth Range to customers?

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