Assertive Communication

Assertive behavior is...

• honest at someone else's expense.

• honest, but tactful.

• critical of others.

• let's others choose.

Ajective for assertive people are:

• good natured, classy and mature.

• intolerant, kind and poised.

• passive, classy and kind.

• timid, good natured and mature.

Being assertive...

• gets needs met in short term.

• does not hurt feelings.

• does not build up tension.

• does not make waves.

An effect of being assertive is...

• others don't get mad at you.

• feeling superior.

• being right.

• self-confidence.

An 'I' mesage is a...

• solution focused respectful way of expressing your feelings and needs.

• way to avoid humiliation.

• way to infringe on others rights.

• way to use criticism.

Assertive people...

• speak softly.

• are easily frustrated.

• listen without interrupting.

• allow other to take advantage.

Clearly stating one's needs and wants and staing up for [ersonal rights is an example of being...

• aggressive.

• assertive.

• passive.

• safe.

Assertive language handles conflict...

• in anger.

• in violence.

• by avoidance.

• in a nonthreatening way.

My friend wants me to go to the Mall with her, but I'm tired, so I say: "Sorry, but my mom told me to help her clean the house today."

What type of communicator is illustrated above?

• Passive

• Aggressive

• Assertive

• Normal

Which response would be most appropriate if you are in the bus and someone is trying to sell you something?

• Mmm... ok, give me one.

• I'm not interested.

• I said NO. Do you know the meaning of No?

• Changing your seat.