CONSUMER RIGHTS

A company being sued by its consumers for false advertising and losing is an example of what consumer right?

• Right to safety

• Right to be informed

• Right to a healthy environment

• Right to satisfaction of needs

A restaurant providing food handler training to new employees and strictly following clean kitchen and serving practices shows responsibilities linked to which consumer right?

• Right to be heard

• Right to choose

• Right to safety

• Right to consumer education

High school students being required to take a class on the economic system of the country in which they live is a good example of which type of consumer right?

• Right to safety

• Right to be informed

• Right to be heard

• Right to consumer education

You buy a top, without trying it on, and when you get home it is too large. You are entitled to

• A refund

• An exchange, because it is fine to try clothes on at home.

• A store credit

• Nothing, next time try it on!

To provide protection to the consumers against the improper behaviour of the producers and sellers is called ____________.

• Consumers Protection Act

• Consumer Protection

• Consumer Welfare

• Consumer Education

Don’t purchase in haste’, this is an important ____________ of the consumer.

• Responsibility

• Right

• Act

• All the above

Disputes of ____________ amount are settled at the level of District Forum?

• Upto rupees ten lakh

• Upto rupees thirty lakh

• Upto rupees fifty lakh

• Upto rupees twenty lakh

___________ is not a part of the three tier judicial machinery?

• Tehsil Forum

• District Forum

• State Commission

• National Commission

A producer of Surajmukhi claimed in an advertisement in a national newspaper that his product has large amount of vitamins, Minerals and Proteins. However, tests indicated that it was a false claim. Whose example is this?

• Exploitation of consumer

• Welfare of consumer

• Information for consumer

• None of these

Which of the following are forms of Consumer Exploitation?

• Underweight

• High Prices

• Poor After sale service

• All of the above