Classifying Hotel Functional Areas
Quiz
•
Other
•
11th - 12th Grade
•
Practice Problem
•
Medium
Michelle Dittmar
Used 7+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following is NOT a 'back of house' role in an hotel? (a role which does not deal directly with the customers)
accounting
maintenance
reception
chefs
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What does FOH mean in an hotel context?
Front of hotel
Fear of harrassment
First on hand
Front of house
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following is NOT an international hotel chain:
Premier Inn
Hilton Hotels
Best Western
Marriott Hotels
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Handles everything related to selling rooms, check ins, check outs and interacting with guests.
front office
bell hop
door attendant
engineers
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The front office operation encompasses the areas of front desk, uniform services, concierge, cashiers, and _____________.
Night audio
Night audit
Night desk
Night operation
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The rooms division consists of two departments:
Front office and engineering
Housekeeping and engineering
Housekeeping and the front office
Security and front office
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Hotels located near an airport is known as
Airport hotel
Downtown Hotel
Resort
Casino Hotel
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