Turbulence

What effect does Light Turbulence have within the cabin?

• Service is impossible

• Liquids will spill out of cups

• Liquids shaking in cups

• Items falling to the floor

What effect does Moderate turbulence have in the cabin?

• Service is impossible

• Slight difficulty moving carts

• Oxygen masks will drop

• Difficulty standing without holding onto something

What effect in the cabin will Severe turbulence have in the cabin?

• Oxygen masks will deploy

• Service is impossible

• Liquids shaking, not spilling in cups

• No difficulty in walking

What can cause turbulence?

• Pilots

• Lack of oxygen

• Passenger complaints

• Weather and clouds

What will the pilots actions be when experiencing turbulence?

• Divert the aircraft

• Make an emergency PA

• Switch on the fasten seatbelts signs

• Pop to the toilet for a comfort break

What are your actions during a period of Moderate turbulence?

• Sit down

• Collect a portable oxygen bottle and assist passengers

• Check toilets are empty and locked, check seatbelts are fastened and galley secure

• Seal the bars

What are your actions during a period of Severe turbulence if you are carrying out the service?

• Wedge the trolley, place hot liquids on the floor, take a seat nearest to you

• Carry out LBSEHA

• Make an alert call to the cabin crew

• Contact the flight crew and receive a NITS briefing

What other types of turbulence are there?

• Water

• Violent

• Clear Air

• Fire

Which is also a type of turbulence?

• Decompression

• Toilet fire

• Ditching

• Lightening strike

If, during a bout of turbulence, you are securing the cabin a child, over the age of 2, is asleep on a parents lap, what would your actions be?

• Give their parents a child extension seatbelt

• Allow them to remain on the parents lap, as long as they are holding them

• Wake them up and move them to an empty seat.

• Ask their parents to sit them in their own seat, with their seatbelt fastened.