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CompTIA A Plus 220 901 Test 1

Authored by Juan Cortez

Computers

University

Used 38+ times

CompTIA A Plus 220 901 Test 1
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21 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ECC type memory would be most commonly found in which type of device?

Server

Gaming laptop

Desktop

Tablet

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following wireless communication standards requires line of sight in order to operate?

WiFi

Bluetooth

RF

IR

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a industry standard that provides similar functionality to BIOS?

Grub

UEFI

MBR

POST

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You are a Desktop Technician in a company's IT Department. You need to find the hardware specifications of a desktop, however the device does not have an operating system installed. Which of the following options will display this information?

TPM

None of the above

BIOS

MBR

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Of the following choices, which is an industry standard protocol used by computer networks to assign IP Addresses to network nodes and devices?

ARP

DHCP

DNS

RARP

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A customer is explaining their PC's symptoms, but you already know what the issue is. Which is the most appropriate action?

Politely interrupt them and tell them your solutions.

Finish listening to their explanation and then explain the solutions

Ask the customer to repeat the problem and all the symptoms several times, for clarity.

Continue listening to the customer's explanation, when they are done refer them to a website to find a solution

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You are an IT Support Technician for a large office building. A user is complaining their laptop often does not charge or stops charging if they move it. What is most likely the issue?

Laptop's DC jack

CMOS Battery

The wall outlet nearest to the client's desk

Laptop's AC jack

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