Atencion a cliente

Quiz
•
Special Education
•
1st - 3rd Grade
•
Easy

Milton Torres
Used 7+ times
FREE Resource
6 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Regla de oro en la vida
Trata a las personas como te gustaria que te trataran
Trata a las personas segun como te sientas
Depende como me traten asi trato a los demas
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Segun lo aprendido que vende Banrural?
Productos
créditos
Desarrollo
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Implica impactar emocionalmente,demostrar afecto real, hacerlo sentir especial,brindar atención personalizada, y sonreir al cliente?
Es lo que vende el banco
Generar conexiones afectivas
Filosofía de banrural
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Los estándares aprendidos de servicios son ?
3
5
4
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Velocidad, precisión, transparencia, amabilidad, eficiencia son?
Reglas de Banrural
Protocolo
Los estandares de servicio
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La atencion de Banrural está orientada a clientes con muchos recursos exclusivamente?
Falso
Verdadero
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