Pretest in I/O Psychology

Branch of psychology that applies the principles of psychology to the workplace:

• Industrial/Organizational Psychology

• Personnel Psychology

• Human Factors Psychology

The process of determining the job duties and requirements:

• Job Description

• Job Context

• Job Analysis

Psychologists in the area of ________ concentrate on workplace design, man-machine interaction, and physical fatigue.

• Personnel Psychology

• Training and Development

• Human Factors Psychology

• Organizational Psychology

A process in which an employee files a complaint with the organization, and a person or committee makes a decision regarding the complaint:

• Arbitration

• Grievance System

• Mediation

• Binding Arbitration

Basic steps in creating structured interview:

• Determining the KSAO

• Creating Realistic Job Previews

• Creating Interview Questions

• Job Analysis

Confirming the accuracy of resume information:

• Letter of recommendation

• Reference Check

• Applicant's GPA

• Employment test result

Tthe extent to which repeated administration of the same test will achieve similar results:

• Alternate-forms reliability

• Test-retest reliability

• Internal reliability

• Scorer reliability

A type of performance dimension that concentrates on employee attributes:

• Trait-focus performance dimension

• Competency-focused performance dimension

• Task-focused performance appraisal

• Goal-focused performance appraisal

Process of training needs analysis that determines the organizational factors that will either facilitate or inhibit training effectiveness:

• Person Analysis

• Task Analysis

• Organizational Analysis

• Job Analysis

A phenomenon that occurs when performance is affected by the expectation of other people:

• Pygmalion Effect

• Golem Effect

• Galatea Effect

• Self-fulfilling Prophecy