Business improvement techniques

Which of the following is a type of continuous improvement.

• Incremental

• customer satisfation

• Products

• Services

Name a benefit of applying continuous improvement strategies

• Your online business will grow.

• You will see an improvement in quality products.

• You will need to complete more training.

• Absences will increase

Which of the following are NOT a stage in the PDCA management improvement method?

• Plan

• Check

• Draw

• Act

Which of the following is not a category of work?

• Value

• Non-Value added

• Waste

• Recycling

How do we reduce wasteful working within business

• Giving people more breaks

• Ordering more products

• Staff training

• Recycling offcuts

Why are SOP's important?

• They offer a standardised approach to tasks.

• Everyone gets to go home early

• Less employees are required on shift

• More communication is required

Which of the following is NOT a benefit of an organised workplace?

• Pride in what we do.

• Produce good quality products

• Time management will improve

• Less team morale

Which of the following is Not an example of visual management.

• Shadow boards

• Kanban

• Coloured bins

• Teams call

Which one of the following is NOT a benefit of visual management?

• Support communication with people from different nationalities.

• Reinforce key issues

• Easily understood

• Shadow boards

Which of the following would NOT be a benefit of using a Shadow board?

• Tools are well organised

• You can see if any are missing

• Helps to prevent damage

• Would help to take better measurements